The House Manager's Diary: A Guide to Customer Service for Regional and Community Theaters - Paperback

by Mike Callaway (Author)

A How-To Guide to effective customer service for Theatre House Managers and Patron Services Supervisors and Staff. Step by step instructions for planning, hiring, training and managing staff, volunteers and facilities to bring a happy audience into and out of a theatre performance, plus a collection of stories about what can and will happen while you do...